Need some help?

Fraud and scam prevention

• I’ve seen a website promoting Afin Bank savings accounts, with the rate higher than your website. Is it genuine?

  No. Afin Bank is not affiliated with NestEgg or any other third-party websites that promote or claim to open accounts on our behalf. These sites may be fraudulent.

   

  To protect your privacy and security, only open an account through the official Afin mobile app.

   

  If you are unsure whether something is legitimate, please contact our customer service team before providing any personal information.

• How can I safely open an Afin savings account?

  The only secure way to open an Afin account is directly through the Afin mobile app. We never ask customers to create profiles or submit personal details through external websites.

• What should I do if I think I’ve visited a scam website?

  Please stop using the website immediately and do not enter any personal or financial information. Contact Afin Bank customer support as soon as possible for assistance.

• I have sent money to NestEgg Savings. What should I do?

  Please call us on 0333 344 2974 and we will talk you through the next steps.