Help and support
Support that puts you first
Got a question or need a hand? We’re here to help find answers and useful resources on our support pages
Accessibility
We’re committed to making banking accessible for everyone. Let us know how we can accommodate your needs for a seamless experience.Complaints
We’re here to help resolve any issues you may have quickly and fairly. Your feedback helps us improve.Financial abuse
Financial abuse can be hard to spot. If someone is controlling or misusing your money, we're here to support and guide you.Fraud awareness
Stay informed and keep your money safe. Learn simple steps that you can take to protect yourself from fraud and scams.Life events
We know that big changes, both good and difficult, can affect your life. Whether you’re moving abroad, changing your name, or dealing with a loss, we’re here to support you.Power of Attorney
Easily manage your finances with a trusted representative. We’ll guide you through the process.Money worries
If you're having trouble with the cost of living, debt, or mortgage payments, find out how we can help.Your wellbeing
We understand that life can be tough at times, and we’re here to support you through it. Whether you're dealing with illness, memory issues, or caring for a loved one, we offer a confidential service to help you manage your account in a way that works for you.
