Need some help?

Getting a Mortgage

• Who can I speak to about taking out a mortgage with Afin?
• What are my mortgage options?
• How do you calculate how much I/we can borrow?
• What Information is required to support a mortgage application

Payments

• When will my first mortgage payment be due?
• Can I change the date of my direct debit?
• Can I make overpayments?

Rates, Fees and charges

• How is my interest rate set?
• What is daily interest on repayment mortgages?
• What is Bank of England Base Rate (BoEBR) and how do products track this?
• What is an early repayment charge?

Changes to your mortgage

• Can I extend or reduce the term of my mortgage?
• My current mortgage deal is ending soon. What options are available?
• How do I request a payment holiday?
• How do I get a mortgage statement?

General FAQs

• How do you use my information?
• How can I notify you of a death of an account holder?
• How do I make a complaint about my Mortgage?
• I am experiencing financial difficulty and need additional support.

High Net Worth

• What is the Afin High-Net-Worth (HNW) mortgage?
• Who qualifies as a High-Net-Worth individual? What is the criteria?
• How does the Afin High-Net-Worth mortgage product work?
• What assets can be used for an Afin High-Net-Worth mortgage?